You will receive an email confirmation once your refund has been processed and credited. Refunds will be credited via store credit. The customer is responsible for the return shipping fees.
Once we receive your returned item, we will inspect it and notify you that we have received the item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or your original method of payment).
You will receive the credit within a certain number of days, depending on your card issuer's policies.
Return Shipping Fee
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Sorry, we do not currently offer exchanges.
Return status / Returns Tracking info
You will receive an email confirmation once the return has been fully processed.
If you’re experiencing any problems, please contact firstname.lastname@example.org
- Return Instructions
Must be sent (or postmarked) within 30 days of the original shipment date in order to be eligible.
If returning items from separate orders combine them into one package and include packing slips for each order.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Not all packages are delivered in re-sealable bags due to the quantity of items and/or shipping method selected.
We are not responsible for any return packages that are lost or damaged.